Firefly Consulting, LLC provides hands-on support and expertise to small credit unions, helping them carry out large projects with confidence. They specialize in filling resource gaps so credit unions can stay competitive, keep up with industry changes, and achieve strategic goals.
Services Provided to Credit Unions:
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Project Management support to drive completion of strategic initiatives
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Website Audits and ongoing Website Maintenance to keep sites current and functional
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Lending, Collections, and Efficiency Support, includingPromo/strategy work & system reviews
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Advanced Reporting: transforming data into actionable insight; examiner-friendly reporting, transparency, goal tracking
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Customizable Training: topics like risk-based lending, outbound calling, collections, project management, etc.
How This Benefits Your Credit Union:
Working with Firefly means you get the extra capacity and expertise without hiring full-time staff. They help your credit union move forward on high-impact projects (website modernization, improved processes, system implementation), enhance efficiency, meet regulatory and reporting expectations, and build internal skills through customized training. All of this helps your credit union stay relevant, grow, and maintain strong service levels.
