KCU Connect Your Community

Welcome to KCU Connect: Your Credit Union Community

We’ve replaced the By the Way newsletter with KCU Connect, a refreshed format designed to share stories, deliver timely updates, and highlight the news that matters most to Kentucky’s credit unions. With clearer sections, quick links, and a more community-focused approach, KCU Connect will make it easier to stay informed and connected across our movement.

Have an announcement or news article you would like to submit? Send us an email!

Advocacy Connect

What’s Happening in Washington, D.C.
I know it’s not breaking news to say that we live in dynamic and largely unprecedented times, especially when it comes to the action in Washington, D.C. and Frankfort. But, with that said, I think it’s important to remember that while it can seem like all of government moves together and it can be hard sometimes to draw the line between our branches of government and remember which branches are imbued with which powers, we need to take the time to remind ourselves of these facts in order to continue being the most effective and impactful advocates we can be.

When we read about the news that the administration wants to or plans to shutter an agency like the CFPB or the CDFI Fund, it’s important to remember that because they were created by an act of Congress only an act of Congress can eliminate them. It’s also important to heed the reminders we see in the news that the Judicial branch is where we turn when there is a disagreement on how the laws written by Congress are executed by the President and his administration, and that while that judicial process may, and often does, take a great deal of time to reach a resolution, they are the referees of our governing system.

Why It Matters
I think it’s important from time to time to take a step back and remind ourselves how the system is constructed and intended to function, because with new announcements, policies, and proposals coming out, it’s understandable to sometimes lose the forest for the trees.

How We Advocate
Not only should we remind ourselves how the system is constructed, we remind ourselves how we can most effectively advocate and drive impactful change for the credit union movement. What that means is that our advocacy work is primarily focused on the legislative branch with the intent of shaping and influencing potential laws to advance our movement, but while most of our work is focused there, we still engage actively with certain parts of the executive branch (such as with the NCUA) and may even occasionally find ourselves interacting with the judicial branch.

What’s Next
You can be rest assured, however, that regardless of what or how many new proposals, announcements, or actions come out of D.C. or Frankfort, your team at Kentucky’s Credit Unions is there, paying attention, and always advocating for the betterment of our movement.

If you have any questions about advocacy or upcoming legislative issues, feel free to reach out.

Sincerely,

Kyle Hagerty-1-1
Kyle Hagerty
SVP & Chief Advocacy Officer

Learning Connect

Discover upcoming education and training opportunities. Build skills, grow leadership, and stay current on topics that matter to your credit union.

Experienced MLO Training

November 10, 2025 | Virtual

We’re offering a condensed MLO Training this November, tailored for those who don’t work with mortgage lending on a daily basis but still need to meet Reg Z compliance requirements. This shorter session is designed to cover the essentials without the full-day commitment.

Registration Fee: $199 per credit union

Special Note: If your credit union attended the full-day $359 MLO Training in September, you’re invited to attend this condensed session at no additional cost.

2026 Visionaries Retreat: Secure Your Spot Now

Now is the time to register and hold your spot for the Visionaries Retreat!

Beginning November 3, we’ll start marketing the event beyond Kentucky and Ohio. There are only 50 seats available, and spots are filling quickly. Register today to reserve your seat.

For your convenience, payment will be deferred until 2026.

Event Details:
📅 January 20–23, 2026
📍 Hawks Cay Resort, Duck Key, Florida

💰 Investment: $999 per person
💡 Small Credit Unions under $100M receive $250 off

NEW SPEAKERS ANNOUNCED

Jeffreys_Jon_250x250

Jon Jeffreys
President & CEO
Callahan & Associates

Scott Simpson 250x250

Scott Simpson
(Incoming) President & CEO
America's Credit Unions

TRG BSA Training

Sign up now for this required training at no additional charge to your credit union! Attendees will receive valuable information updates on the requirements of the Bank Secrecy Act. The agenda includes the following:

  • USA PATRIOT Act – Customer Identification Program (CIP), 314(a), and 314 (b)
  • Office of Foreign Assets Control (OFAC) program requirements
  • Currency Transaction Reporting (CTR) elements
  • Suspicious Activity Reporting (SAR) requirements
  • Tips for writing an effective SAR
  • Real-world examples of how to identify suspicious activity
  • Elder Financial Exploitation red flags
  • What's new in 2025?

Completion of this training and your credit unions own internal BSA Training, can be used to meet your NCUA Annual BSA Training requirements. Attendees will receive confirmation of training for their records.

2026 Education Calendar

Kentucky’s Credit Unions is excited to share a first look at our 2026 education and training calendar!

Providing high-quality, affordable professional development opportunities remains one of our top priorities. Our goal is to equip credit union leaders with the skills, tools, and insights they need to stay ahead in a constantly evolving industry.

The 2026 lineup will include a mix of League-hosted events and collaborative programs offered through the TRGroup. These sessions are designed to help you explore emerging trends, exchange ideas, and strengthen connections with peers across the movement.

Some event dates and session details are still to be determined, and we’ll share more information as details are finalized. Registration links will be added as each event opens.

Ready to plan a year of growth and connection? Let’s get started.

Compliance Connect

Stay up to date on regulatory changes and compliance issues. 

National Credit Union Administration (NCUA) Takes Action to Eliminate “Reputation Risk” from Examinations

The NCUA issued a proposed rule on October 20, 2025, to formally remove “reputation risk” as a basis for supervisory determinations and examinations of federally insured credit unions. Under the proposal, the agency will no longer instruct credit unions to close accounts, terminate product lines, or refrain from offering services solely on the basis of reputational concerns.

This move signals a clear shift toward more objective supervision, focusing on measurable financial and operational risk (rather than subjective reputational concerns). For credit unions, the practical takeaway is this: review your policies and frameworks that might currently reference “reputation risk” — they may no longer align with supervisory expectations.


Action items for credit unions:

  • Audit internal policies, board materials and examiner-facing documents to remove or revise references to “reputation risk” as a standalone risk category.

  • Ensure your risk-management frameworks focus on quantifiable metrics (financial loss, operational disruption, compliance failures) rather than subjective reputational harm.

  • Communicate the change to your executive leadership and board so all stakeholders are aware of this evolving supervisory landscape.

Cybersecurity and Vendor Oversight Gain Heightened Emphasis — What Credit Unions Should Know

In its latest supervisory priorities and associated reports, the NCUA continues to spotlight cybersecurity as a top area of examination focus, especially when third-party vendors are involved. For example, the NCUA’s Cybersecurity & Credit Union System Resilience Report emphasizes the rapidly changing threat landscape and the role of service providers in that risk profile.

Credit unions are being asked to demonstrate not only strong internal information-security programs but also robust oversight of outsourced operations. Examiners will increasingly ask about vendor due diligence, contract provisions, incident-response plans involving third parties, and evidence of continuous monitoring.

Action items for credit unions:

  • Review your vendor management framework: ensure each vendor contract includes clear cybersecurity, incident-notification, and audit-rights provisions.

  • Conduct or update due-diligence assessments for all critical service-providers (software/IT/cloud/outsourced lending/collections) and ensure oversight committees are engaged.

  • Confirm your incident-response plan covers vendor-originating incidents and that you’re prepared for timely notification (including regulatory requirements).

Engagement Connect

Explore programs and initiatives that strengthen our credit union movement. Get involved in projects like KCU Connect, Move Kentucky Forward, and the Kentucky Sister Society of GWLN.

2026 KCU Connect Lunch Series

We had great success with our inaugural year of the KCU Connect - Lunch Series! We welcomed over 100 credit union teammates in 9 different cities! Thanks to our sponsor Morgan Pottinger McGarvey for helping to make this possible in 2025, and for already committing to for us to continue and expand the program in 2026! Save the date for a lunch near you in 2026! 

Anyone connected to a credit union - whether you’re a CEO, manager, frontline staff, board member, or part of the extended credit union community - is welcome to attend these sponsored lunches. (Although the lunches are covered by the League and our sponsors, there will be no sales pitches!)

Community Connect

Celebrate milestones, achievements, and stories from credit unions across Kentucky. Share your news so we can highlight the great work happening in our community.

 

Kentucky’s Credit Unions Featured in Forbes!

Kentucky’s Credit Unions were recently highlighted in Forbes for helping residents across the Commonwealth find a better way to bank. The article, “Kentucky’s Best-Kept Financial Secret,” explores how credit unions are reshaping financial access, strengthening local communities, and proving that banking with purpose truly pays off.

Read the full article and see why more Kentuckians are choosing credit unions.

 

Free Registration Open for November 6th Veteran 2 Entrepreneur Event

Abound

Abound Credit Union and the Kentucky Small Business Development Center (SBDC) will host their tenth annual Veteran 2 Entrepreneur workshop on Thursday, Nov 6, 2025 from 9:30AM – 12:30PM ET at the Colvin Community Center, 230 Freedoms Way Radcliff, KY 40160.

This no-cost event was developed to help area veterans cultivate their entrepreneurial skills as they transition to small business ownership after leaving military service. This year’s agenda will include a session on “Mission: AI-Powered Success” along with special guests, networking opportunities, and more.

“When veterans transition to successful entrepreneurs, they strengthen the entire community. Abound is proud to support military families and offer resources to assist veterans in starting small businesses,” says Ray Springsteen, President & CEO. “This decade-long, ongoing partnership with the SBDC is a great way to meet the unique needs of our local veterans.”

The in-person workshop provides the information needed to help veterans start, grow and fund small businesses. Participants at this year’s event will learn from successful veteran small business owners, resource partners and experts.

More information about the free event and online registration may be found here.

 

 

2025 Luminaries Finalist

Members Choice Credit Union is a Credit Union Times 2025 Luminaries finalist for Excellence in Marketing, and our very own Maddison Gleim was also selected as a Rising Star finalist in the credit union industry. Thank you to our members and team for making this possible!547486135_1380263094104624_4380179875531438264_n

 

UK Federal Credit Union is pleased to announce the appointment of Rosalind Parks as Associate Vice President of Digital Banking 

559040319_1417732259685563_6727940678352603688_n

UK Federal Credit Union is proud to announce the appointment of Rosalind Parks as the organization’s new Associate Vice President of Digital Banking. 

“As illustrated by bringing on a high caliber and experienced Financial Services Professional with Rosalind, we are making an emphatic and intentional statement about prioritizing the digital banking experience for our members,” said Ryan Ross, President and CEO of UK Federal Credit Union. “We are committed to making banking with UKFCU effortless and efficient with innovative technology.”
Please join us in welcoming Rosalind Parks to UK Federal Credit Union! 

 

KIT Federal Credit Union Opens Little KIT 

On Friday afternoon, October 24, 2025, we had a ribbon cutting for our Little Kit Blessings Pantry. Thank you to everyone who came to our branch to support us as we celebrated this new addition to Kit.  This is perfectly in line with our mission to serve and support our community. Thank you to our Middletown Chamber of Commerce for making our vision of this celebration complete with the ribbon cutting. Thank you to everyone who has donated food items and personal hygiene items for our pantry. Thank you, to each and every single one of you who were in attendance and most importantly thank you to our CEO, Andrea R Maxwell for having an idea, acting on it and making it happen! You are such an incredible leader of our Credit Union and are passionate about giving back to our community and making our world a better place! Because of your aspiration, Little Kit will make such a positive impact in our community, by not only providing those in need a meal or toiletries, but also by uniting everyone to assist and support this mission, together. 

If you would like to make a donation to our pantry, please feel free to stop by and leave what you can in Little Kit. If Little Kit is stocked full, we would be glad for you to bring your items in Big Kit and we can fill the pantry as needed! 

571261902_800270869463911_7154342233379889268_n

 

Chemco Federal Credit Union officially changed its name to Old Kentucky Home Federal Credit Union (OKHFCU)

Chemco Federal Credit Union is excited to announce that, effective today, it has officially changed its name to Old Kentucky Home Federal Credit Union. The new name reflects the organization’s deep-rooted commitment to serving the local community and its members, with a nod to Kentucky’s rich heritage and tradition.

Founded in 1967, Chemco Federal Credit Union has been dedicated to providing reliable and personalized financial services to its members. The decision to rebrand comes as part of an effort to align the credit union’s identity more closely with the values and aspirations of the community it serves.

“We are thrilled to introduce Old Kentucky Home Federal Credit Union to our members and community,” said Jordan Russell, President/CEO.  “This change is more than a name—it represents our ongoing dedication to fostering strong relationships, supporting local dreams, and building financial success for Kentuckians. The name Old Kentucky Home embodies the pride and warmth of this incredible region we call home.”

While the name has changed, the credit union's mission and services remain steadfast: providing exceptional financial solutions and enriching lives. Members will continue to enjoy the same great benefits, including competitive loan rates, savings programs, and innovative banking services. The transition to the new name has been seamless, with all accounts, cards, and services remaining unaffected.

 

CCU Expands Membership Across 36 Kentucky Counties

Commonwealth Credit Union (CCU) has opened its doors wider than ever before, welcoming individuals and businesses from 36 counties across Eastern and Southern Kentucky into its growing membership family. This expansion marks a major milestone in CCU’s mission to deliver personalized financial services to more Kentuckians. 

“This expansion is about more than geography—it’s about access,” said Karen Harbin, President/CEO of CCU. “We’re creating new opportunities for thousands of Kentuckians to take control of their financial futures, with support that’s local, personal, and built to last.”

The newly eligible counties include Adair, Bell, Boyd, Breathitt, Carter, Casey, Clay, Clinton, Cumberland, Elliott, Floyd, Green, Harlan, Jackson, Johnson, Knott, Knox, Laurel, Lawrence, Leslie, Letcher, McCreary, Magoffin, Martin, Menifee, Morgan, Owsley, Perry, Pike, Pulaski, Rockcastle, Russell, Taylor, Wayne, Whitley, and Wolfe. Businesses and organizations located in these counties are also eligible to join.

For nearly 75 years, CCU has been a trusted financial partner, known for its member-first approach and deep community roots. This expansion continues that legacy, bringing financial education, local decision-making, and hands-on support to areas that have sought more inclusive options.

“We believe financial wellness shouldn’t be determined by zip code,” said Randy Fawns, CCU Board Chair. “This move allows us to build stronger relationships in communities that deserve more choices and more guidance.”CCU

With its people-first philosophy and commitment to economic empowerment, Commonwealth Credit Union is helping Kentuckians thrive, one member at a time.

 

Service One’s Valerie Wilcox Featured in VIP Bowling Green MagazineValerie Wilcox Photo

What began as a temporary teller job turned into a lifelong passion for helping others reach their goals. Valerie Wilcox, Vice President, Controller, and Project Management Lead at Service One Credit Union, was featured in VIP Bowling Green for her commitment to empowering members and supporting local children through United Way’s Kindergarten Readiness Group.

From the President's Desk

The weather has been crazy unpredictable this year. Still, it's an easy prediction that it is going to be cold and potentially icy by Martin Luther King Day in January. Believe me, you'll be very happy that you will be leaving these climes for the tropical breeze and sunshine of the Florida Keys when you join us for the Visionaries Retreat January 20 - 23!

Scott Simpson, new President/CEO of America's Credit Unions will be joining you for a session. You'll get to hear from Scott and ask about his plans for our national advocacy group.

Jon Jeffreys, President/CEO, of Callahan & Associates will host an engaging session on member impact and growth.

Seema Sheth from the Federal Reserve Bank of St. Louis will be another keynote speaker.

Travis Clark, U.S. Economist for VISA, will be on-hand to share his insights and prognostications on 2026 and beyond.

Plus, we have a few other awesome speakers with whom we are finalizing as guests.

In addition to these great learning and networking sessions, you'll have ample time to swim with dolphins, explore the Keys, cavort on Duval Street in Key West (and have a beverage at Ernest Hemingway's favorite hangout.

This agenda is so spectacular we are opening the invitation up to credit union leaders from around the country. There are limited spots, so reserve yours today!

PS - there's a $25 gift card to the first 4 people who email me with the name of Hemingway's favorite bar in Key West.

Sincerely,

Jim Kasch

Jim Kasch
League President