Delinquencies are rising, household finances are under increasing strain, and credit unions are feeling the impact across consumer loan portfolios. Persistent inflation, higher everyday costs, and stretched borrower cash flow are translating into missed payments, harder workouts, and more complex bankruptcy cases. At the same time, NCUA examiners are signaling heightened expectations around credit risk management, collections practices, documentation, and bankruptcy handling.
This one-day training is designed to help credit union professionals respond confidently; strengthening collections strategies, navigating bankruptcies correctly, and preparing for the next wave in a higher-risk environment.
Can you afford NOT to attend?
The session will cover:
First Session - Maximizing Collections Opportunities
9:30 a.m. - 12:30 p.m. ET
- Reviewing the Foundations of Credit Union Collections
- Maximizing the Virtual Workflow
- New Methods for Scoring Default Risks
- Review Regulatory Guidance on Working with Troubled Borrowers
- Appreciating Workout Options – From Consumer Loans to Real Estate
- Mining for Member Service Opportunities
- Uncovering Available Rescue Resources
Second Session - Fine-Tuning Your Bankruptcy Process
1:30 p.m. - 4:30 p.m. ET
- Overview of Bankruptcy Rules – From Filing to Discharge
- Maximizing Recovery Opportunities
- Avoiding Inadvertent Violations of the Automatic Stay
- COVID and the Bankruptcy Process
- Account Placement Checklist
About the Speaker: David Reed
David Reed’s training philosophy is centered on the member service approach to effective collections. In his 30 plus years of law practice, he has been a bankruptcy and collections attorney for debtors AND credit unions. When he “saw the light”, he went to work for a credit union and became a collections manager AND then general counsel! He may be the only attorney training credit unions today who has seen collections and bankruptcy from both the members’ and credit unions’ perspectives.
Attorney, author, consultant and nationally recognized speaker, David A. Reed is a partner in the law firm of Reed and Jolly, PLLC. Through Reed and Jolly, Mr. Reed provides guidance to credit unions concerning a variety of matters including the establishment and revision of credit union policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters and corporate governance. In addition to his legal expertise, Mr. Reed is a Certified Fraud Examiner and Chairman of a Supervisory Committee. His engaging speaking style has garnered him status as a regular lecturer nationwide on topics such as regulatory compliance, consumer lending, bankruptcy and collections.
A former trial attorney and Vice President and General Counsel of a large credit union, Mr. Reed is particularly noted as an expert in the areas of credit union operations, compliance, bankruptcy and collections. He has been selected to train NCUA Field Examination and Audit Staff on numerous issues including ID Theft Red Flags, S.A.F.E Act, Third Party Contract Management and Bankruptcy matters.
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