Volcorp Like Never Before

By the Way Newsletter


 

 

President's Message

Preserving our future...

I want to extend a personal thank you to everyone in our movement who has participated in Don't Tax My Credit Union. From post cards to social media to emails to T-shirts and everything in between, Kentucky's credit unions are proving once again that we "punch above our weight!"  We know that the elimination of our federal tax status would ostensibly kill the not-for-profit financial services model and we won't stand for it.

We're not out of the woods entirely, but we're pleased with the outcomes so far. We won't let up the pressure on our lawmakers.

...and our past!

You may recall that, last year, we announced a major project to digitize all the images found in a dozen file cabinets in the old League administration office. We're pleased to announce that all 12,000+ images have been digitized and are now available for everyone to view, print, reminisce over, laugh at, and whatever else you'd like to do. The images are saved in alphabetical (when we had names attached) or chronological order (all the way back to the 1930's!)

You can access the images HERE.

Happy scrolling. If you find anything particularly valuable in the archive, shoot a copy of it to us so we can highlight it to everyone else.

Sincerely,

Jim Kasch

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Advocacy Update

A Victory Worth Celebrating—And Continuing

May is typically a month of transitions—wrapping up the school year, stepping away from the legislative session, cheering on the Kentucky Derby, and welcoming the approach of summer. This year, however, May also served as the backdrop for a critical advocacy effort to protect the Credit Union Tax Status during a pivotal moment in federal policymaking.

While the Republican-led House of Representatives developed, debated, and ultimately passed its version of the budget reconciliation package—one with sweeping reforms to government spending, taxation, and entitlement programs—credit unions across Kentucky and the nation rallied to ensure our interests were safeguarded.

With Kentucky’s own Congressman Brett Guthrie chairing the Energy & Commerce Committee and Congressman James Comer leading the Oversight Committee, we had a front-row seat to the process—and two strong allies in our corner. Through a united and strategic advocacy campaign, credit union members raised their voices under the rallying cry, “A tax on my credit union is a tax on me.” That message resonated, and as a result, the Credit Union Tax Status remained untouched in the House package.

This is a significant victory and one worth celebrating—but our work isn’t done. As we move into June, attention now shifts to the Senate as they begin crafting their version of the reconciliation bill. We remain fully engaged and committed to protecting credit unions every step of the way. Thank you for your continued support and advocacy—together, we’ll keep fighting and keep winning.

Sincerely,
Kyle Hagerty, CUCE
SVP & Chief Advocacy Officer

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It’s Awards Season!

Each year, your League hosts an Awards Banquet to recognize the achievements of individuals, credit unions, and chapters.  Your League sponsors several different awards programs to recognize these achievements.  There is no fee to submit an award. All affiliated credit unions, their employees, and volunteers are encouraged to participate.   

Nomination Deadlines:

ACU Awards
June 7, 2025

Kentucky Recognition Awards
June 7, 2025

Make your nominations today!

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Collections & Bankruptcy School 2025

September 15 - 18, 2025 Louisville, KY

Overview

Mitigate risk, maximize recovery for members.
Collections & Bankruptcy School equips credit union collections professionals with essential skills and knowledge to effectively manage a collections department, addressing challenges from delinquencies to bankruptcy. Beginning with foundational principles, the curriculum advances through best practices, legal considerations, and the finer points of department management.  

Discover the learning track designed for you.
Choose from two learning tracks to advance your skills, whatever your experience level. New to collections? Start with the Introduction track. More experienced? The Advanced track is for you.

Who should attend?

The Introduction track is best for collections staff with less than five years of experience. Compliance staff, internal auditors, and management needing to understand the big picture may also find this introductory course beneficial. The Advanced track is for collections managers and those who have completed the intro course, or those collectors with more than five years' working experience. 

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Step into the spotlight at VISION 2025!

VISION 2025 is where the stars of Kentucky’s credit unions come together for an unforgettable experience.

Hosted at The Galt House in Louisville, KY, August 13-15, this Hollywood-inspired event brings you a blockbuster lineup of industry insights, networking, and entertainment.


From red carpet networking receptions to award-winning sessions featuring industry leaders, this is your chance to connect, learn, and shine. 

Whether you're a seasoned executive or a rising star, VISION 2025 is your chance to make a scene, roll out the red carpet for success, and leave with a script for the future of your credit union. Don’t miss your cue. Register today!

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Supervisory Committee University

Dates: July 15 & July 22
Time: 3:00 PM – 4:30 PM ET (Each Day)
Educational Investment: $699 per credit union (unlimited attendees)

Join us for a two-part virtual training designed specifically for Supervisory Committee members who want to deepen their understanding of their critical role in credit union governance. Led by nationally recognized attorney and credit union expert David Reed of Reed & Jolly, PLLC, this live and interactive course will cover the essential knowledge, responsibilities, and best practices that every Supervisory Committee member needs to know.

Whether you’re new to the committee or looking for a refresher, this engaging and practical training will help you confidently fulfill your oversight duties, ensure compliance, and strengthen your credit union’s internal controls.

PART ONE: JULY 15
Roles and Responsibilities of the Supervisory Committee
•    Key functions and fiduciary duties
•    Ensuring compliance with regulations and internal policies
•    Monitoring and responding to member complaints

Regulatory Requirements and Compliance
•    Overview of regulatory agencies and key compliance areas
•    Importance of the annual audit and collaboration with external auditors
•    Understanding reporting requirements and timelines

PART TWO: JULY 22
Risk Management and Internal Controls
•    Identifying and assessing risk
•    Evaluating the effectiveness of internal controls
•    Safeguarding against fraud and promoting operational efficiency

Collaboration with Management and External Auditors
Building effective working relationships
•    Understanding the audit process
•    Maintaining independence and objectivity

This LIVE session offers a unique opportunity to engage directly with David Reed – bring your questions and take advantage of valuable group discussion. 

Can’t attend both days live? No problem. All registrants will receive access to the recorded sessions to keep as an ongoing resource – perfect for onboarding future committee members.

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Enhanced Financial Counseling Certification Program (FiCEP)

Your opportunity to become a Certified Financial Counselor is here!

You’ve identified the need: MORE certified financial counselors.

Why? Because your team can see a better future for your members and the communities you serve. To help you reach your goals quicker, your League is opening registration for the 2025 Enhanced FiCEP fall class!

In partnership with Luminate (Louisiana Credit Union League), you can be ready to pass America’s Credit Unions’ certification exam with ease through the Enhanced Certified Financial Counselor Program.

Through this eight-course, you’ll gain access to supplemental webinars, study guides, instructor-led zoom check-ins, exam prep sessions, and much more! 

Registration closes July 3, 2025
Education Program: August 4, 2025 – October 9, 2025

Educational Investment: 
$824 per student with a PDF book
$865 per student with a physical book

Please note, we will be using the 6th edition of the textbook; Previous editions will be incompatible with the 6th edition exam.

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2025-Womens-Leadership-Conference-Banner

2025 Women's Leadership Conference

July 15-16, 2025 | Margaritaville | Nashville, TN

Join us for the TRGroup Women’s Leadership Conference, a two-day event dedicated to empowering, inspiring, and celebrating women in credit unions and all stages of life. This dynamic event brings together influential speakers, thought leaders, and trailblazers for insightful conversations, skill-building workshops, and meaningful networking opportunities.

 

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Registration is now open for the 2025 SRCUS Directors' and Supervisory Committee Conference!

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This conference offers a valuable opportunity for your members to gain crucial insights, connect with peers, and engage in discussions on the key issues shaping the credit union landscape. This year's event will be held at The Westin Savannah Harbor Golf Resort & Spa from Sunday, August 3rd to Wednesday, August 6th.

The comprehensive agenda features a range of timely and relevant topics, including:

  • Talent Management: Strategies to recruit, retain, mentor, and motivate young talent in a challenging labor market.   
  • Member Engagement: Techniques to enhance customer interactions, build loyalty, and turn members into advocates.   
  • Financial Performance: Methods for measuring a credit union's value proposition beyond profit, with a focus on member net worth and productivity.   
  • Leadership Development: Building a positive workplace culture, managing staff effectively, and motivating teams.   
  • Fraud Prevention: How to spot and stop fraud.   
  • Strategic Planning: Achieving long-term success through effective leadership and strategy.   
  • Habit Formation: Developing routines to maximize time and energy, both personally and professionally.   
  • Board Governance: Preparing boards for the future with proactive and agile governance strategies.   
  • Risk Management: Understanding emerging threats and implementing effective oversight strategies.   
  • Younger Members: Strategies for winning the hearts, minds, and wallets of the under-25 consumer.  

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Save the Date: 2026 Visionaries Retreat

January 20-23, 2026 | Hawks Cay Resort | Duck Key, FL


Get ready for an exclusive, unforgettable experience!

Join credit union leaders from Kentucky and Ohio at the stunning Hawks Cay Resort for a retreat designed to spark innovation, leadership, and collaboration.

Registration: $999
(Payment option available in January 2026 to align with your budget.)

Event Highlights:
  • Premier Location: Recharge and connect in the serene beauty of the Florida Keys at Hawks Cay Resort.
  • Strategic Collaboration: For the first time, we’re co-marketing with the Ohio Credit Union League – expanding your network and forging new partnerships.
  • Private Board Rooms: Planning ahead? We’ve reserved boardrooms at Hawks Cay exclusively for credit unions who want to hold strategic or private meetings during the retreat.


Who Should Attend:

  • This retreat is designed for visionary credit union leaders, including:
    CEOs and C-suite executives
  • Senior managers and decision-makers

Mark your calendar – you won't want to miss it!

More details coming Summer 2025!
 

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Eastern Kentucky Federal Credit Union (EKFCU) has officially merged into Commonwealth Credit Union

We Have Exciting News!

We’re thrilled to announce that Eastern Kentucky Federal Credit Union (EKFCU) has officially merged into Commonwealth Credit Union—and with that, EKFCU and its members are now part of the CCU family!

Rooted in Community, United in Purpose

Founded in 1969, EKFCU has proudly served the financial needs of Eastern Kentucky for over 50 years. With a legacy built on integrity, community involvement, and putting members first, EKFCU’s values align perfectly with ours. This merger is a natural fit—uniting two like-minded institutions with a shared mission of improving lives through financial empowerment.

Now Serving You in Prestonsburg

As part of this exciting transition, EKFCU’s former location in Prestonsburg is now officially the Commonwealth Credit Union Prestonsburg Branch, located at:

  • 550 N Lake Dr., Prestonsburg, KY 41653

While the name on the building has changed, the commitment to serving the community remains the same. Starting today, all CCU members—including EKFCU members—can visit this branch and enjoy access to the full suite of CCU products and services.

Stronger Together, Across Kentucky

This merger marks a significant milestone in our journey to expand into Eastern Kentucky—a region rich in heritage, resilience, and community spirit. By bringing Commonwealth Credit Union’s resources, technology, and financial expertise to this area, we’re investing in the future of Kentucky. 

Our goal is to create more opportunities for individuals, families, and businesses to thrive. Together, we’re growing stronger and making a greater impact across the state.

We’re honored to welcome EKFCU members and team members into the Commonwealth Credit Union family—and we thank you for being a part of this exciting new chapter.

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Opportunities Abound Foundation Announced During Abound's Annual Meeting

In celebration of Abound’s 75th anniversary, the Credit Union announced the official launch of the Opportunities Abound Foundation during its annual meeting last night.

Abound’s Board of Directors has approved a $75,000 donation to the Opportunities Abound Foundation that will jump start the Foundation’s new Affordable Housing Grant Program. This will provide fifteen $5,000 grants to first-time homebuyers in our communities to assist with their down payments and closing costs. These grants will be available on a first-come, first-serve basis, with application acceptance opening soon.

“Homeownership is an important building block of a successful financial future,” says Ray Springsteen, President/CEO of Abound Credit Union. “With increasing housing costs, it was clear that assisting in this area would be a key focus for the Opportunities Abound Foundation. As with everything we do, our focus is on making more possible for our Members.”

Since 1950, Abound Credit Union has been an integral part of the Kentucky communities it serves, giving back and making more possible. This includes giving back to the military, schools, higher education, and other vital community development initiatives. Now, Abound is doubling down on those efforts and committing to giving back even more through its new Opportunities Abound Foundation.

Aligned with the opportunities that Abound makes possible in Kentucky, the foundation was created as a 501(c)(3) charity, which means contributions to help strengthen local communities are now tax deductible. The Foundation will focus on affordable housing and higher education.

In addition to its new Affordable Housing Grant Program, the Foundation is enhancing the structure of its $25,000 Roush Memorial Scholarship Program. The annual, $2,500 college scholarships will now be renewable for eligible recipients for up to four years. This means each recipient could earn a total of up to $10,000 to help support their higher education goals.

More information about the Opportunities Abound Foundation and Abound’s community-building mission may be found at AboundCU.com.  

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Abound Awards $25,000 in Roush Scholarships, Announces New 4-Year Renewable Structure

Abound Credit Union has awarded a total of $25,000 in college scholarships and recently congratulated its 2025 Roush Scholarship Winners. Each of these 10 deserving winners received $2,500 for college for the upcoming 2025-26 school year. Photos of the 2025 winners will be available on Abound’s website.

The Roush Memorial Scholarship, offered through the new Opportunities Abound Foundation, also has a new, renewable structure to help make higher education more affordable for Kentuckians. Now, each $2,500 annual scholarship is renewable for up to four years. That means scholarship recipients who qualify could earn up to a total of $10,000 over 4-years to help offset the cost of their higher education.

“It’s an exciting time to be a Member of Abound, as the Credit Union celebrates its 75th year of service and expands our community impact through our new Opportunities Abound Foundation,” says Ray Springsteen, President/CEO of Abound Credit Union. “The Howard Roush Memorial Scholarship is an important example of how we’re supporting the academic success of tomorrow's leaders. We’re committed for the long-term and this scholarship’s new, renewable structure reflects that.”

Applications for the 2026 scholarship will open early next year. College-bound students attending high school in Abound Credit Union’s service area who meet the program’s eligibility criteria may apply. Please visit www.aboundcu.com for complete details.

More information about the Opportunities Abound Foundation and Abound’s community-building mission may be found at AboundCU.com.  

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Park Community Credit Union Named One of the Best Places to Work in Kentucky for 13th Consecutive Year

 

Park Best places to work

Park Community Credit Union has once again been honored as one of the Best Places to Work in Kentucky, marking an impressive 13th consecutive year receiving this prestigious recognition. The award, presented by the Kentucky Chamber of Commerce in partnership with the Kentucky Society for Human Resource Management (KYSHRM), celebrates companies that exemplify excellence in workplace culture. Park Community was recognized in the medium-sized employer category (150–499 employees), standing out as one of only 26 companies across the state to earn the distinction in 2025. The selection is based on a thorough evaluation of workplace policies and practices, combined with confidential employee feedback.

We’re honored to be named one of Kentucky’s Best Places to Work for the 13th year in a row. This recognition is a testament to our team’s passion, grit, and commitment to building a culture where people feel seen, valued, and empowered. We also want to congratulate the other incredible organizations recognized this year. Your dedication to creating exceptional workplaces inspires us and raises the bar for all of Kentucky.” – Jana Erny, President & CEO, Park Community Credit Union.

The Best Places to Work in Kentucky program is a statewide initiative aimed at encouraging businesses to prioritize employee engagement and organizational excellence. Research consistently shows that companies with strong, people-focused cultures outperform their peers in productivity, innovation, and retention. Park Community Credit Union, Kentucky’s largest Community Development Financial Institution (CDFI) credit union, is deeply committed to fostering an inclusive, empowering, and purpose-driven workplace for its employees in both Kentucky and Indiana. To see the full list of 2025 winners, visit: www.bestplacestoworkkentucky.com/awards/winners

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Commonwealth Credit Union Recognized as Best Place to Work for 7th Year Straight

2025 CCU Best places to work

An award-winning culture, a commitment to growth, and benefits that go beyond the expected. These are just a few of the reasons Commonwealth Credit Union was once again named a Best Place to Work in Kentucky by the Kentucky Chamber of Commerce at the awards celebration held May 22nd in Lexington. This year marks the seventh consecutive time CCU has earned this honor, solidifying its place among the top employers in the Commonwealth. 

“To be recognized for the seventh year in a row is a testament to the incredible people who make up our CCU team,” said Karen Harbin, President/CEO of CCU. “We don’t take this award lightly. It reminds us that a strong culture—one that values communication, collaboration, and care—makes all the difference, not just for our team, but for the members we serve.”

The Best Places to Work initiative celebrates organizations that go above and beyond to create excellence in the workplace. At CCU, that commitment starts at the top with leadership, and is reinforced at every level. The organization’s 2014 culture transformation, fueled by team member empowerment and well-being, continues to be a cornerstone of its success. 

“Our team is our greatest asset,” added Randy Fawns, Chair of CCU’s Board of Directors. “This award isn’t just about recognition, it’s about responsibility. We will continue to invest in our people and their development to ensure CCU remains a place where careers thrive, and individuals feel truly valued.”

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Abound Opens New Jeffersontown Branch, Expanding Financial Opportunities for Military, Veterans, Students and More


Abound new branch

Abound Credit Union has opened a new Jeffersontown location, providing even more convenient access to its money-saving financial solutions.

In March, Abound officially opened its new Jeffersontown Branch on Taylorsville Rd. in Louisville. Today, we’re celebrating with an official grand opening event. “We’re so excited to extend our reach with convenient access and a full-range of personal and business services for Jeffersontown residents and the broader Louisville market,” says Christina Ott, Abound’s Jeffersontown Branch Manager. “From opening a personal membership to utilizing a night drop for your small business or securing a safety deposit box, we’ve got the tools you need to make managing your money easier.”

“Our ongoing commitment to offer affordable financial solutions is now expanding in an area where so many of our Members already reside,” says Ray Springsteen, Abound’s President/CEO. “Currently, we have 120,000 Members —10,000 of them live in Jefferson County. This new branch is proof that we are ready to make more possible for hardworking Kentuckians.”

This is Abound’s 20th branch, and second branch in Jefferson County (first one being on Dixie Highway in Valley Station). In 1950, Abound was founded by 10 civilians living on Fort Knox Army base. Military and Veterans are the foundation of the Credit Union, while Financial Education is now a leading Abound initiative that is already rapidly expanding across the Bluegrass state. Abound is passionate about teaching financial literacy to all ages, military, veterans and more.

Abound’s new Jefferstown Branch, 9306 Taylorsville Road, welcomes you during its lobby hours, 9am – 5pm, Monday – Friday and Saturdays 9am – 12pm ET. Its drive-thru is open 8am – 6pm, Monday – Friday and Saturdays 8:30am – 4:30pm ET.

More information about Abound’s money-saving financial solutions, community-building mission, and convenient locations may be found at AboundCU.com.

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Compliance Officers: Are You Part of the Community?

If you haven’t already joined this group – you absolutely should!

Here’s the link: Home - Compliance Community

This is a priceless resource and point of connection with other compliance experts. It provides a safe space to share information and ask questions.

The best part - being able to set your preferences for notifications and daily updates.

If you have any questions or need help getting signed up, please reach out to Eileen Burden.

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Are You Reg CC Ready? 

I sent an email out to CEOs and the Compliance Roundtable group on 3/12/25. It contains a checklist of what you need to make sure gets done prior to 7/1 – as well of a chart of the updated amounts, to make it as easy as possible. The same info was featured on last month’s newsletter as well. If you haven’t already received or seen it – please contact me so I can share – should make things much easier!  

Eileen Burden
eburden@kentuckyscreditunions.org
502-855-8207

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Heads up – USPS Postal Money Orders have changed!

USPS Redesigns Postal Money Orders to Enhance Security Features

In February, the United States Postal Service (USPS) began selling redesigned postal money orders to further deter counterfeiting and other fraudulent activity. The new money orders are red, white, and blue and contain a new routing number. Among the additional security features are a watermark of a Pony Express rider, a security thread that reveals the letters USPS, and a QR code. The QR code directs users to the USPS website to check the status of the money order.

Legacy USPS money orders (green coloring on the top and bottom) remain fully negotiable and will continue to be sold until the stock is depleted. The redesigned money order will eventually be available for purchase at all post office locations. Additional information is available on the Sending Money Orders page of www.usps.com.

Legacy Postal Money Order

New Postal Money Order

 

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Probably Not New News – but a Nice Concise Update, on the CFPB…

CFPB Withdraws Nearly 70 Previously Issued Guidance Documents

On May 12, 2025, the Consumer Financial Protection Bureau (CFPB) published notice in the Federal Register that it is withdrawing 67 previously issued interpretive rules, policy statements, and advisory opinions dating back to 2011. While the amount of guidance being withdrawn by the agency is too numerous to detail fully, below are the highlights.

Policy Statements (8 total)

  • Statement of Policy Regarding Prohibition on Abusive Acts or Practices (issued 4/12/23)
    • In this policy statement, the agency analyzed the elements of abusiveness with the goal of providing an analytical framework on how to identify abusive acts and practices
  • Statement on Enforcement and Supervisory Practices Relating to the Small Business Lending Data Collection Rule (issued 5/31/23)
    • In this policy statement, the agency announced that it intends to focus its supervisory and enforcement activities related to the small business lending data collection rule on ensuring covered lenders do not discourage small business applicants from providing business ownership status and/or demographic information

Interpretive Rules (7 total)

  • Authority of States to Enforce the Consumer Financial Protection Act of 2010 (issued 5/26/22)
    • In this interpretive rule, the agency reaffirmed its interpretation that the Dodd-Frank Act allows states to enforce any provision of the Consumer Financial Protection Act
  • Equal Credit Opportunity Act (Regulation B); Discrimination on the Bases of Sexual Orientation and Gender Identity (issued 5/16/21)
    • In this interpretive rule, the agency announced that the ECOA’s prohibition against sex discrimination extends to both sexual orientation and gender identity

Advisory Opinions (13 total)

 

Other Guidance (39 total)

  • Reopening Deposit Accounts That Consumers Previously Closed (issued 5/24/23)
    • In this circular, the agency made clear that it is an unfair act/practice to unilaterally reopen a deposit account after it has been closed by a consumer
  • Unfair Returned Deposit Item Fee Assessment Practices (issued 11/7/22)
    • In this bulletin, the agency stated that charging a returned deposit item fee irrespective of the circumstances or patterns of behavior on an account likely constitutes an unfair act/practice

In its notice, the CFPB indicated that it’s withdrawing previously issued guidance in light of the President’s directive to deregulate and streamline bureaucracy. Going forward, the agency intends to only issue guidance when absolutely necessary and only to reduce compliance burdens, not increase them.

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