The registrant agrees to conduct his/herself in a cordial manner. KCU will not tolerate any registrant who creates a disturbance; is disrespectful to any other registrant, any member of KCU, its speakers and attendees, exhibitors, volunteers or staff. KCU reserves the right, in its sole discretion, to investigate any complaint and to dismiss any registrant found by KCU, in its sole discretion, to have violated the Code of Professional Conduct, without refund of registration fees.